Privacy Policy

Who we are

Traxelo ("we", "us") operates the website traxelo.store and provides AI build and client-operations setup services. You can reach us at admin@traxelo.store.

What we collect

• Information you submit in forms. When you fill in a contact, build request or SignalDesk enquiry form, we collect what you enter - typically your name, email, business type and a description of your needs.
• Basic technical data. Like most websites, our host may record standard server information such as IP address and browser type for security and reliability.
• The free tools. The tools on /tools run entirely in your browser. What you type into a tool is processed on your device and is not sent to or stored by us.

How we use it

• To reply to your enquiry and discuss working together.
• To deliver and support any service you buy.
• To keep the website secure and working.

We do not sell your personal information. We do not send marketing email unless you have asked us to.

Where your data is processed

Form submissions are handled through our website host (Netlify). Their processing is covered by their own privacy and security terms. We keep enquiry details only as long as needed to follow up or fulfil a service.

Your rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email admin@traxelo.store and we will action reasonable requests promptly.

Cookies and analytics

We aim to keep tracking minimal. If we use privacy-friendly analytics, it is to understand which pages are useful, not to build advertising profiles. This page will be updated if that changes.

Changes

If this policy changes, the updated version will be posted here with a new date.